608-831-2396 or 866-352-7108

 

50.9 Fuser Error on the Color LaserJet 3000, 3600, 3800, CP3505 series printers

 

 

Fuser error codes for the Color LaserJet 3000, 3600, 3800, 2700, CP3505 series printers.

A 50.9 fuser error is one of the most common errors. If you get a 50.9 error (or any 50.x error)  you can try turning the power off, reseating the fuser, and powering the printer back on for more printing; sometimes this will temporarily reset the fuser and let it print a few more pages, but in almost all cases the error will return shortly and you will need to replace the fuser.

Fusers are a consumable part and it is expected over the life of the printer you will replace the fuser several times. HP estimates average fuser life to last around 100,000 pages; but a fuser can fail much earlier depending on printing conditions, heavy paper jams, and the quality of the fuser installed.

Fortunately, the fuser on this model is VERY easy to replace.  Check out our instructions below, and purchasing options for replacing the fuser.

Click here to see fuser purchasing options
Click here to see fuser installation instructions

50.1 Low fuser temperature
50.2 Fuser warm-up error *
50.3 High fuser temperature
50.4 Faulty fuser
50.7 Fuser pressure release mechanism failure
50.8 Low fuser temperature (sub-thermistor)
50.9 High fuser temperature (sub-thermistor), or pressure release mechanism problem

Call us with any questions @ 608-831-2396 or toll-free 866-352-7108.


* If you receive a 50.2 error, especially on the CP3505, and it only occurs when printing envelopes, try updating your firmware. Otherwise you'll need to replace the fuser.