| Message on printer Display Panel |
What it means. |
What to do. |
Additional comments. |
| SHORTAGE PAGE SIMPLIFIED |
The printer had to compress the job to fit it
in available memory. Some data loss might have occurred. |
1. Press GO to continue. (The print quality of
these pages might not be acceptable.) Add more memory to the printer
or to simplify the print job |
|
| RAM DISK IS WRITE PROTECTED |
RAM disk is protected, and no new files can be
written to it. |
Disable the write protection through HP JetAdmin. |
|
| TONER LOW |
The message first appears when about 15 percent
of the toner is remaining in the toner cartridge (about 1,500 pages
remaining for the 10,000-page cartridge and about 900 pages remaining
for the 6,000- page cartridge at five percent coverage). Depending
on how the printer has been configured in the configuration menu,
it will either continue to print or stop. |
If the printer has stopped, you can resume printing
by pressing GO for each job. |
The high voltage power supply could also cause
this error. |
| TONER OUT |
The toner cartridge has run out of toner. Depending
on how the printer has been configured, it will either continue to
print or stop. Due to the resolution of the toner level sensor, it
is possible that a small amount of toner (less than one percent) might
still be present in the cartridge. |
If the printer has stopped, you can resume printing
by pressing GO for each job. Replace toner cartridge. |
The high voltage power supply could also cause
this error. |
| TRAY [X] EMPTY [TYPE] [SIZE] |
The specified tray is empty, but the current
job does not need this tray in order to print correctly. If this message
appears and the tray contains print media, a sensor could be damaged. |
1. Load the empty tray (x) to clear the message.
If you do not load the specified tray, the printer will continue printing
from the next available tray, and the message remains. 2. If the message
remains after the specified tray is loaded, check sensor arm flags
for damage and be sure they move freely. 4. Replace defective paper
out sensors. |
|
| TRAY [x] LOAD [TYPE] [SIZE] where x is tray 2,
3, or 4 |
This message occurs for the following reasons:
Tray 2, 3, or 4 was requested, but the tray is empty. Tray 2, 3, or
4 was requested, but the adjustments are not set for the requested
type or size. |
1. Make sure that all three paper size adjustments
have been made. Also make sure that the type has been set at the control
panel. 2. Load the requested media into an indicated tray. Ensure
the tray is fully seated. |
Make sure the paper tray is set for the proper
size.
Also you might need to replace the cassette size PCA. |
| TRAY 1 LOAD [TYPE] [SIZE] |
The print job has requested a size and/or type
of media that is not loaded. |
Load the requested print media into tray 1 (or
any other desired tray). - Ensure that the trays are correctly adjusted
for size. - The tray type settings (and size for tray 1) must be set
from the paper-handling menu. If this message appears and the correct
media is loaded: - Ensure that all paper size adjustments have been
properly performed (see page 220). - Ensure the tray type setting
is correct in the paper-handling menu. - Check the size tabs on the
right side of the tray. - Check the size switches and paper sensors.
- Ensure the tray is fully seated. |
|
| TRAY 1 SIZE = [xxxx] |
The printer is asking what size of media has
been loaded in tray 1. |
In response, you can take either of the following
actions: 1. Press SELECT to accept the paper size. 2. Press -VALUE+
to change the size and then press SELECT to accept the new size. The
printer will first display the TRAY 1 TYPE = XXXX message (see the
description of that message). If you do not press any buttons in the
time-out period (about one minute), it displays this TRAY 1 SIZE =
XXXX message. Changing the size here changes the default for tray
1 paper size in the paper-handling menu. |
|
| TRAY 1 TYPE = [xxxx] |
The printer has received a job under the three
following conditions: - The media type requested by the job is not
available in the printer. - Tray 1 has been set for CASSETTE. - Media
has been placed in tray 1 (thus triggering tray 1’s paper sensor).
If you do not press any buttons, the message disappears in about one
minute). |
You can take either of the following actions:
1. Press SELECT to accept the paper type. 2. Press -VALUE+ to change
the type and then press SELECT to select the new type. Note Changing
the type here changes the default for tray 1 media type in the paper-handling
menu. If you do not do anything during the time-out period (about
one minute), the printer will print on the media in tray 1. |
|
| UNABLE TO MOPY JOB |
Memory or file system failures would not allow
a mopy job to occur. Only one copy will be produced. |
1. Reseat RAM DIMMs and/or the EIO hard disk.
2. Install additional memory or an EIO hard disk. |
|
| UNABLE TO STORE JOB |
Memory or file system failures would not allow
the print to store the job. |
1. Reseat RAM DIMMs and/or the EIO hard disk.
2. Install additional memory or an EIO hard disk. |
|
| UNSUPPORTED SIZE IN TRAY [yy] |
An external paper-handling device detected an
unsupported media size. The printer will go offline until the condition
is corrected. |
Verify the media meets the supported size specifications |
|
| USE [TYPE] [SIZE] INSTEAD? |
If the requested media size or type is not loaded,
the printer asks if it should use another size or type instead. |
1. Press -VALUE+ to scroll through the available
types and sizes. 2. Press SELECT to accept the alternate type or size. |
|
