You can remove the rollers without moving the printer but it's a little awkward and hard to see up into the printer. We find it's easiest to first unplug all cables from the printer and remove the toner cartridge and any accessories (envelope feeder, duplexer, optional lower trays). Carefully rock the printer on to its back to get a better view of the rollers. The pickup roller shaft rotates in either direction. DO NOT remove the shaft and BE VERY CAREFUL not to dislodge the spring on the left! (see picture below). If you remove the spring it's a real pain in the neck to put back on. (Click here for help if the spring is accidentally removed.)
Each "D" roller clips onto the shaft with a little locking tab (tabs circled in red below). Remove the rollers by pressing
on their locking tabs and pull each roller straight off the shaft.
An easy way to install the replacement "D" rollers is to rotate the shaft and so the holes are facing you and push the roller straight on to the shaft. The roller will only fit one way so you don't need to worry about installing it backwards.
Repeat this procedure for all paper trays. If you dislodged the spring, click here for instructions on re-installing it. |
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