| Problem |
Cause |
Solution |
How common* |
Comments |
| blank page - all pages |
Defective laser scanner cable assembly |
Low-level signals exchanged between the laser/scanner
assembly and the engine controller board might be affecting laser
output. Replace the laser/scanner cable assembly. |
2 |
|
| blank page - all pages |
Defective laser shutter. |
Check the laser shutter for free operation when
inserting the toner cartridge
operation when inserting the
toner cartridge. |
5 |
|
| blank page - all pages |
No developing bias |
1. Clean the high-voltage power supply contacts.
With no developing bias charge, toner is not attracted to the drum.
2. Replace the engine controller board. |
2 |
|
| blank page - all pages |
No toner is available for print. |
Remove sealing tape or replace the toner cartridge
the toner cartridge. |
1 |
|
| blank page - all pages |
No transfer roller voltage |
Without transfer roller voltage, toner cannot
be attracted from the surface of the drum to the print media. Perform
the half self-test functional check to check all other electrophotographic
processes. Replace the transfer roller if necessary |
5 |
|
