| Problem |
Cause |
Solution |
How common* |
Comments |
| dropout |
DC Controller is defective (low primary voltage) |
Replace the DC Controller. See PCA |
8 |
|
| dropout |
High Voltage Power Supply PCA is defective |
Replace the High Voltage Power Supply PCA |
8 |
|
| dropout |
Transfer Roller is defective |
Replace the Transfer Roller |
4 |
|
| Dropouts |
Bad upper roller in fuser, especially in newer
style fusers (those with ceramic heating elements). |
Replace fuser. |
8 |
|
| Dropouts |
Paper might be too smooth. Check the paper (or
other print media) type and quality. Printer’s operating environment
does not meet specifications |
Check the paper (or other print media) type and
quality |
2 |
|
| Dropouts |
Wrong toner density setting |
From the print-quality menu on the control panel,
adjust the toner density setting. Make sure EconoMode is off |
3 |
|
