| Problem |
Cause |
Solution |
How common* |
Comments |
| Faulty Registration |
Paper does not meet specifications. The surface
of the paper may be too smooth for the Pickup and Feed Rollers to
correctly feed paper into the printer |
Try a different paper lot |
2 |
|
| Faulty Registration |
Paper guide on the paper tray is incorrectly
adjusted |
If the guide is pushing too tightly against the
paper, it may be delayed in being pulled into the printer. If the
guide is too loose, it may cause image skewing. Make sure that the
paper guide is adjusted for the correct paper size and is locked into
position |
7 |
|
| Faulty Registration |
Paper tray is overloaded. If the tray is overloaded,
the Pickup Rollers may not pick correctly |
Reload proper amount of paper squarely in the
tray. Review paper loading with the customer |
5 |
|
| Faulty Registration |
Worn Pickup or Registration Rollers. Paper is
not being picked up consistently |
Inspect all paper path rollers, looking for wear,
cracks, or glazing. Replace the worn rollers |
9 |
|
