| Problem |
Cause |
Solution |
How common* |
Comments |
| Misshapen characters |
Bad fusing assembly. |
Replace fuser. |
|
|
| Misshapen Characters |
Laser/Scanner Assembly is bad |
Replace the Laser/Scanner Assembly |
2 |
Rare. |
| Misshapen Characters |
Paper surface is too smooth for proper toner
adhesion |
Turn EconoMode off. Use paper with correct finish
(smoothness |
2 |
Rare |
| Misshapen Characters |
Paper surface too rough. Toner migrates to low
spots, leaving higher areas void |
Turn EconoMode off. Use paper with correct finish |
2 |
Rare |
| Misshapen Characters |
Transfer Roller is bad. If the Transfer Roller
has finger oils on its surface, is dirty, or is worn-out, this problem
can result |
Turn EconoMode off. Clean the Transfer Roller
using a dry, lint-free cloth. DO NOT touch the Transfer Roller with
your fingers. If the problem persists, replace the Transfer Roller
Assembly. |
2 |
|
| Misshapen Characters |
Transparencies are bad. Transparencies can have
this problem because they are not designed for proper toner adhesion |
Turn EconoMode off. Use Hewlett- Packard approved
transparencies |
10 |
|