| Problem |
Cause |
Solution |
How common* |
Comments |
| Toner smear |
Contamination in the printer |
1. Print a few more pages to see if the problem
corrects itself. 2. Clean the inside of the printer or use the printer’s
cleaning page. |
2 |
|
| toner smear |
DC Controller is defective. The DC Controller
regulates fusing roller temperature |
If a new Fusing Assembly does not resolve the
problem, replace the DC Controller PCA |
7 |
Do half-way test to isolate the problem. |
| Toner smear |
Defective toner cartridge |
Replace the toner cartridge |
7 |
Do half-way test to isolate the problem. |
| toner smear |
Fusing Assembly is defective. The print will
smear if the Fusing Assembly is not heated sufficiently to bond the
toner image to the paper |
Replace the Fusing Assembly. See Fusing Assembly
on page 306 for instructions. Try changing fuser modes depending on
the type of media used |
7 |
Do half-way test to isolate the problem. |
| toner smear |
Fusing Rollers are dirty. Toner build-up can
cause the print on a page to smear |
Remove and inspect the Fusing Assembly for excessive
toner buildup |
7 |
|
| Toner smear |
Paper might be too smooth |
Check the paper (or other print media) type and
quality |
2 |
|
| Toner smear |
Wrong fuser setting for paper type. |
From the paper-handling menu on the control panel,
change the fuser mode setting or choose another paper type from the
printer driver |
|
|
