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50.2 Fuser Error on HP Color LaserJet 2820 2840

The 50.2 fuser error message is a "Slow Fuser" error, which is a time-out error where the fuser is not warming up fast enough.   If you see the error message "50.2 Fuser Error" on your HP Color LaserJet 2820 or 2840 series printer, you probably need to replace the fuser.  Fusers are a consumable part and are sold as part of a maintenance kit.  It is expected over the life of the printer you will replace the fuser several times. HP estimates average fuser life to last about 100,000 pages; but a fuser can fail much earlier depending on printing conditions, heavy paper jams, and the quality of the fuser installed.

 

For a temporary fix, you can try turning your printer off and back on again. Sometimes the reboot will allow the fuser to reset itself and you can print a few more pages. If the 50.2 Slow Fuser error message returns, it's time to replace your fuser. See links below for purchasing information.

NOTE: On this model, it is very easy to change out the fuser. The fuser comes as part of a maintenance kit.  We have installation instructions available, see the links below. Call us with any questions, toll free 866-352-7108 or local 608-831-2396

Purchasing information : HP Color LaserJet 2820 , 2840 fuser and maintenance kit

Installation instructions: HP Color LaserJet 2820 , 2840 fuser and maintenance kit