Scanner Error 5 HP LaserJet M2727 mfp
The "Scanner error 5" is a notorious problem on the HP LaserJet M2727mfp series printers. Because of several high failure parts on the M2727 series printers, we don't recommend purchasing this printer, but if you already have one it can be repaired.
The "Scanner error 5" usually triggers when the scanner's drive motor fails. Fortunately, replacing the scanner assembly (which includes the motor) is not considered difficult. Our installation instructions are available below.
Call us with any questions @ 866-352-7108.
Here are instructions for replacing the scanner assembly:
How to Replace the Scanner Assembly HP LaserJet M2727 mfp series printer (PDF download, 877KB file)