• Email

50.4 Fuser Error on HP Color LaserJet CP2025

If you are seeing a 50.4 Fuser Error on your HP Color LaserJet CP2025, you probably need to replace the fuser. The printer is registering a  "fuser heater wire failure". Fusers are a consumable part; it is expected over the life of the printer you will replace the fuser several times. HP estimates average fuser life to last about 100,000 pages; but a fuser can fail much earlier depending on printing conditions, heavy paper jams, and the quality of the fuser installed.

For a temporary fix, you can try turning the printer off and back on again, sometimes the reboot will reset the fuser so you can continue printing a few more pages. If the 50.4 Fuser Error returns, you should replace the fuser.

See the links below for information on purchasing a replacement fuser and for installation instructions.  Keep in mind that on this model replacing the fuser is considered an involved procedure.

Purchasing information for the HP CP2025 fuser

Installation instructions for the HP CP2025 fuser