608-831-2396 or 866-352-7108

Laser printer print defects - Partial blank page

Problem Possible CauseSolution
Partial blank page Toner cartridge is failing
Replace the toner cartridge
Partial blank page Unseated transfer roller
Check transfer roller to ensure proper installation
Partial blank page Dirty laser scanner, or defective laser scanner
Clean laser scanner mirrors. Checker shutters for correct operation.  Replace laser scanner if necessary.
Partial blank page Failing engine controller board, failing high voltage power supply
1.  Ensure that the drum ground spring is connected to the engine controller board correctly. 2. Clean the contacts if they are contaminated. If the problem remains after cleaning, or parts are damaged or deformed, replace them. 3. Replace the engine controller board. 4. Replace the high voltage power supply.
Partial blank page Page is too complex or not enough memory
Memory overflow error should occur, or "page too complex" error.  Try an alternate print driver. Add printer memory if necessary.